WE THOUGHT YOU MIGHT

 

ASK...​

​

​

DO YOU PROTECT MY FURNITURE WHEN YOU MOVE IT?

Our well-trained movers will protect your furniture with our heavy duty storage blankets in your home prior to transportation. We also carry shrink wrap if your items need an extra layer of protection. Don't worry, your stuff is safe with us.

 

WHERE DO I FIND A CERTIFIED MOVING COMPANY IN VANCOUVER?

JingleBells Moving is your go-to relocation company. Our professional, certified packers will help with wrapping and securing your furniture and other household or office items efficiently. The goal of our team is to make sure that your move is executed safely and efficiently. We offer full-service packing and moving performed by the best packers and movers. Our VIP relocating company mission is to simplify your move and make your entire relocating experience stress-free.

 

WHERE DO I START PLANNING MY MOVE?

First of all, you need to find a responsible, certified moving team to help you with transportation. And you’ve found one! JingleBells Moving is a BC-certified moving company and offers full and partial packing solutions to help you take some of the weight off your shoulders.

 

WHAT FORM OF PAYMENT DO YOU ACCEPT?

All Jingle Bells Moving locations accept credit card payments, E-transfer or cash.

 

WHAT DOES THE TRAVEL FEE COVER?

Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We pride ourselves in giving upfront pricing, no surprises.

 

DO YOU MOVE IN THE RAIN OR SNOW? IF SO, HOW DO YOU PROTECT MY ITEMS?

Yes, we move in all weather conditions. All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home.

 

DO YOU PROTECT MY HARDWOOD FLOORS, CARPET, OR TILE?

Our Jinglebells Specialists really, really care. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. Our goal is to make your move stress-free. Your home is safe with us.

 

WHAT HAPPENS IF ALL OF MY ITEMS DON’T FIT ON ONE TRUCK?

Our trained agents will estimate how many trucks your move will need. In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck.

 

DO I GET CHARGED ANOTHER TRAVEL FEE IF YOU HAVE TO MAKE TWO TRIPS?

No, one flat-rate upfront travel fee is charged for each truck required to complete your move.

 

DO YOU PROVIDE FIXED RATES?

We are an hourly rate mover, however for large moves we can give you a flat rate estimate.

 

WHEN DOES MY HOURLY TIME START?

We don't start the clock until we arrive at your home, and we stop the clock once you confirm we've moved everything you need us to move.

 

DO YOU HAVE ANY HIDDEN FEES?

Jingle Bells Moving only gives upfront pricing. We have no hidden fees, our prices are all inclusive. We charge an hourly rate and a one time flat-rate travel fee, which is explained to you ahead of time. No surprises, just awesome movers with a smile! If you want a better estimate contact us today to set up a free in home estimate.

 

CAN YOU MOVE PLANTS?

Yes, but plants can be tricky to move so we recommend you move them ahead of time so they don't get damaged.

 

CAN YOU MOVE BOXES WITH NO LIDS ON THEM?

All boxes need to be covered. If no cover is available, allow our professional movers to shrink wrap your box.

 

HOW IS MY FURNITURE PROTECTED WHEN YOU MOVE IT?

We used shoulder harness straps and padded dollies to help prevent any damage to large furniture items. If necessary our Movers will wrap your items before we move them to further protect them from any damage.

 

DO YOU HIRE DAY LABOURERS OR DO YOU HAVE YOUR OWN EMPLOYEES?

Jingle Bells Moving Company uses only our own employees, who are thoroughly trained and certified to be Jingle Bells Movers. Our movers are awesome!

 

DO YOUR PRICES CHANGE ON THE WEEKENDS?

Jingle Bells Moving may charge peak pricing during the busiest times of the year due to higher operational costs. However, we always provide upfront rates during the estimate process and you will know the hourly rate before booking your move. No surprises on move day! ​

 

ARE YOU LICENSED, INSURED?

All our local Jingle Bells Moving locations are fully insured and licensed to provide you worry free service. All our Movers are trained to make your day stress free and easy, almost fun!

 

DO YOU MOVE PIANOS?

Jingle Bells Moving moves upright (spinet) or console pianos. Grand and Baby Grand pianos may be moved, but we need to come and give you an on-sight estimate just to make sure we can keep your piano safe and secure during the move.

 

WHAT HAPPENS IF MY HOME IS DAMAGED DURING THE MOVE?

We will fix any cosmetic damage to walls, floors, and ceiling. Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged.

 

WILL YOU DISASSEMBLE AND REASSEMBLE MY BED?

Our Jingle Bells Movers will disassemble and reassemble all standard beds. 

 

DO I NEED TO EMPTY MY DRESSERS?

We do suggest to remove all items from all drawers as this will make it easier, safer and faster to move.

 

DO YOU PROVIDE SENIOR A SENIORS CITIZEN DISCOUNT?

We provide all discounts through advertisements we send out, or you find online.

 

WHAT DON'T YOU MOVE?

Here is a list of things that we do not usually move for you. However, please give us a call to discuss your specific move needs and we will do our best to accommodate them:​​​

• Ammunition, firearms, and combustible items

• Appliances connected to, or items containing, gas

• Cars

• Pets